For Chicago families who are behind on their mortgage payments, or who are struggling to stay current, JPMorgan Chase has opened centers in Chicago that borrowers can stop by to speak directly to a counselor. They currently have two centers in the area.
Chase opened its first Homeownership Center in Melrose Park. The second homeownership center is located at 4730 West 79th St. These two new locations means that Chase now has almost 30 locations across the nation.
Chase decided to create these local Homeownership Centers across Chicago and the nation so that homeowners can get so called “real time” help. Borrowers can now sit down and discuss their personal and financial situation face-to-face with trained loan advisors and mortgage counselors. But these are just one of the many resources and programs that Chasec currently offers. They are just one part of a wide-ranging initiative to help families stay in their homes and avoid foreclosure whenever possible.
The homeownership centers, which services are offered to borrowers with mortgages serviced by Chase, EMC, and Washington Mutual allow struggling homeowners to meet with loan advisors to explore solutions.
Each center in Chicago features trained advisors and counselors who will sit down and evaluate borrowers’ finances, review possible workout options and loan modifications, and they will field questions. They may also scheduled appointments that help reduce wait times and to ensure they are providing top notch customer service.
Each center features trained advisors and other professionals. A team of homeownership advisors will provide free advice, and will assist customers whose financial situation and personal circumstances have changed since they bought their home, and who may be no longer able to make their scheduled monthly payment. The assistance targets those homeowners want to avoid foreclosure and stay in their home. The trained advisors will site down with the homeowner and evaluate their finances, review possible workout options, refer people to other programs if they can’t help, and they will do whatever they can to help the borrower.
The amount of help that Chase has provided is extensive. As a participant in the Obama administration’s Making Home Affordable program as well as other programs, Chase has approved hundreds of thousands of trial modifications since the program’s inception.
Homeowners who would like to receive more information on options that Chase may have for them, or who do not live near a center, can call 1-866-550-5705 to learn more.
Like this site?