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Utility company is ending payment plan so facing disconnecti
Posted: Sun Nov 16, 2014 5:29 am
by Harabugh
I had my electric bill setup on a payment plan and my whole family got the flu so I missed a payment by 4 days. I called to see if I could reset the payment plan and they said no and now want the full amount in ten days! I cannot do this and I need help. What are my options?
Re: Utility company is ending payment plan so facing disconnecti
Posted: Tue Jan 03, 2017 11:27 am
by Admin
There may be some laws to protect you if the utility company is suddenly taking back an agreed upon plan.
More on utility disconnection laws. Each state has consumer protection bureaus and agencies at the state level. So check in with them for advice.
Harabugh wrote:I had my electric bill setup on a payment plan and my whole family got the flu so I missed a payment by 4 days. I called to see if I could reset the payment plan and they said no and now want the full amount in ten days! I cannot do this and I need help. What are my options?