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PLEASE HELP A.S.A.P......I HAVE A 48 HOUR SHUT OFF NOTICE FROM "PG&E" WHEN I CALLED THE LIHEAP PROGRAM THIS MORNING AT 9:15AM THE LADY ANSWERED THE PHONE AFTER 24MIN ONLY TO DISCONNECT ME SO I CALLED BACK AND AFTER ABOUT 25MIN THEY ANSWERED ONLY TO PUT ME ON HOLD AGAIN THEN ALL I HEARD...